Education Services

RURAL TRAINING

The lack of training opportunities inhibit wealth creation in rural areas, We offer services & courses that will provide employable skills training for rural sector in India. Till now ETPL (India) has trained more than 1500+ people in the various IT skills, communication skills, Hospitality Services and vocational skills. Our courses are specifically designed to meet specific needs of Rural Citizen. We offer International certification programs along with rural certification from recognized Institutes. We provide basic ICT education to Rural Citizens (Concepts in Hardware, Software, Networking & Internet) and Basic English Skills ( As the language of Internet) on the rural sites.

IT TRAINING

ETPL in partnership with Symantec Corp. delivers the best of IT training which is uniquely tailored, specialized IT courses. Already more that 1000+ students have been trained on these courses . The Course Highlights:

  • IT Orientation and Foundation Courses
  • Data Protection and Management
  • Data archival and Journaling
  • High Availability
  • Disaster Planning and Continuity Planning
  • Storage and Server Automation
  • Security and IT Risk Management
  • ITIL and Service Management Practices
  • Data Center Management Courses
  • Security Awareness and Principles.

HOSPITALITY TRAINING

Training Modules: (Hospitality Sector), Please contact us for customized training for your sector.

Type of Modules Day 1 Day 2 Day 3
Introduction Module

Introduction Hospitality Management

Grooming

Business Etiquettes

Communication—Verbal/vocal and visual

Public speaking

Group discussions and personal interviews

Team Building-theory/games

Customer Relationship Management-service excellence

Housekeeping Module

Role of Housekeeping

Organizational Hierarchy

Job descriptions

Interdepartmental co ordination

Types of rooms

Cleaning methods

Standard supplies

Linen room &laundry operation

Front Office Module

Sections of front office

Organisational hierarchy

Attributes of front office staff

Job descriptions

Keys and key control

Telephone handling and etiquettes

Handling arrivals and departures

Mail message and parcel handling

Complaint handling

Role play of check in and check out